FAQ

Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to anagrom.us@anagromclothing.com
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Presale

Is it Safe to Buy From Anagrom Clothing?

Yes, and to give you even more security you are directed to amazon for your chosen model list. This way, you can buy directly from your amazon account and enjoy all the benefits that Amazon offers.

Why Buy Anagrom Products?

Anagrom offers high-quality models with distinctive designs. We go beyond the basics found in other brands. We have more than 10 years' experience and are one of the largest modest women's fashion brands in South America. We work with jeans made from Brazilian cotton, considered to be one of the best cottons in the world.

Do you offer refund/exchange?

Of course, all our sales are made directly through our Amazon store. When you choose a product, you are directed to our Amazon product list and close the order within the Amazon site. Therefore, at any time you can request a return and refund free of charge directly from your Amazon account.

Obligations of Anagrom Clothing.

  • Direct you only to anagrom brand products
  • Offer quality products as shown in the photos
  • Storing products in Amazon warehouses to offer our listings the logistical efficiency and benefits offered by Amazon.
  • Pack your products in plastic bags with warnings about suffocation
  • Our products are made from properly regulated and licensed raw materials.
  • Respecting and being aware of important environmental issues during our production process

    Anagrom IS NOT Responsible:

    • Logistical delays or losses on the part of Amazon (Amazon should be contacted for any logistical problems).
    • Problems or situations related to your Amazon account
      • Any situation related to Amazon (purchases, registrations, refunds, etc.)

After Sales

My Product Didn't Fit, How Do I Request a Return?

You can request your return simply, conveniently and free of charge directly from your Amazon account, just like any other purchase you've made there. Select the purchase you've made and quickly request a refund in a few clicks

If I have any suggestions, tips, questions or complaints about the Anagrom product, where can I get support?

You are always welcome to give your opinion on our products. After all, it is through your feedback that we can improve, repair or create our products. To contact us, write an email to:

anagrom.us@anagromclothing.com

Our team will always be delighted to hear from you and help you.

Resellers

Is it possible to resell Anagrom products?
Yes, but we don't offer a reseller program in the United States.
How to resell Anagrom products?

If you live outside the United States, you can become a reseller of Anagrom products by contacting anagrom.us@clothing.com and asking any questions you may have.

What is the minimum order to resell Anagrom products?

You are eligible for resale if you buy 50 products or more. The products have factory-direct prices and you can buy a sample to check the quality.